.ia{background:#faf9f8;padding:28px 0 90px;min-height:70vh}
.iagrid{display:grid;grid-template-columns:minmax(340px,430px) minmax(0,1fr);gap:28px;align-items:start}
.iachat{position:sticky;top:120px;display:flex;flex-direction:column;height:calc(100vh - 175px);min-height:520px;background:#fff;border:1px solid #e7e5e4;border-radius:26px;box-shadow:0 2px 8px rgba(35,31,32,.06);overflow:hidden}
.iahead{display:flex;align-items:center;gap:12px;padding:16px 18px;border-bottom:1px solid #eeeceb}
.iahead h1{margin:0;font-size:17px;font-weight:700;color:#231f20;line-height:1.1}
.iahead p{margin:2px 0 0;font-size:12px;color:#7a7778}
.iaav{width:40px;height:40px;border-radius:50%;background:#b5191e;color:#fff;display:grid;place-items:center;font-weight:700;font-size:17px;flex:none}
.iareset{margin-left:auto;border:1px solid #d9d6d5;background:#fff;border-radius:999px;padding:7px 13px;font:600 12px Montserrat,sans-serif;color:#4a4647;cursor:pointer}
.iareset:hover{border-color:#b5191e;color:#b5191e}
.ialog{flex:1;overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:10px;scroll-behavior:smooth}
.iam{max-width:86%;padding:11px 15px;border-radius:18px;font-size:14.5px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere;animation:iain .25s ease both}
.iam.bot{align-self:flex-start;background:#f3f1f0;color:#231f20;border-bottom-left-radius:6px}
.iam.me{align-self:flex-end;background:#b5191e;color:#fff;border-bottom-right-radius:6px}
.iam.err{background:#fdf0f0;color:#7d1216}
.iam a{color:inherit;font-weight:700;text-decoration:underline}
.iam.typing{display:flex;gap:5px;padding:14px 16px}
.iam.typing i{width:7px;height:7px;border-radius:50%;background:#9a9697;animation:iadot 1.1s infinite ease-in-out}
.iam.typing i:nth-child(2){animation-delay:.15s}.iam.typing i:nth-child(3){animation-delay:.3s}
.iasug{display:flex;flex-wrap:wrap;gap:8px;padding:0 18px 12px}
.iasug button{border:1px solid #e0dddc;background:#fff;border-radius:999px;padding:8px 13px;font:500 12.5px Montserrat,sans-serif;color:#4a4647;cursor:pointer;text-align:left}
.iasug button:hover{border-color:#b5191e;color:#b5191e}
.iaform{display:flex;align-items:flex-end;gap:10px;padding:12px 14px 14px;border-top:1px solid #eeeceb}
.iaform textarea{flex:1;resize:none;border:1px solid #d9d6d5;border-radius:18px;padding:11px 15px;font:400 14.5px/1.4 Montserrat,sans-serif;max-height:120px;outline:none;color:#231f20}
.iaform textarea:focus{border-color:#b5191e}
.iaform .btn{flex:none;width:44px;height:44px;border:0;border-radius:50%;padding:0;display:grid;place-items:center;cursor:pointer}
.iaform .btn:disabled{opacity:.5;cursor:default}
.iares{min-width:0}
.iachips{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:12px}
.iachips span{background:#fff;border:1px solid #e0dddc;border-radius:999px;padding:6px 12px;font-size:12.5px;font-weight:600;color:#4a4647}
.iacount{margin:0 0 14px;font-size:14px;color:#5c5e61}
.plist.iacards:not(.rows){grid-template-columns:repeat(auto-fill,minmax(270px,1fr));gap:18px}
.ia-item{background:#fff;border:1px solid #e7e5e4;border-radius:26px;overflow:hidden;box-shadow:0 2px 8px rgba(35,31,32,.06);animation:iain .35s ease both}
.ia-item .pc{border:0;border-radius:0;box-shadow:none}.ia-item .pc:hover{transform:none;box-shadow:none}
.ia-match{padding:12px 16px;border-bottom:1px solid #eeeceb;font-size:12.5px;color:#4a4647}
.ia-match b{font-size:14px;margin-right:8px}
.ia-hi .ia-match b{color:#1f7a3a}.ia-mid .ia-match b{color:#a86a00}.ia-lo .ia-match b{color:#b5191e}
.ia-par{display:inline-block;background:#fff4dc;color:#7a5200;border-radius:999px;padding:2px 9px;font-weight:700;font-size:11px}
.ia-match ul{list-style:none;margin:8px 0 0;padding:0;display:flex;flex-wrap:wrap;gap:6px}
.ia-match li{border-radius:999px;padding:3px 10px;font-size:11.5px;font-weight:600}
.ia-match li.ok{background:#e9f6ed;color:#1f6a35}.ia-match li.no{background:#f3f1f0;color:#8a8586}
.iaempty{display:grid;justify-items:center;gap:10px;padding:90px 20px;color:#9a9697;text-align:center;border:2px dashed #e0dddc;border-radius:26px}
.iaempty p{margin:0;font-size:14px}
@keyframes iain{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
@keyframes iadot{0%,80%,100%{opacity:.3;transform:scale(.8)}40%{opacity:1;transform:scale(1)}}
@media(prefers-reduced-motion:reduce){.iam,.ia-item{animation:none}.iam.typing i{animation:none}}
@media(max-width:980px){.iagrid{grid-template-columns:1fr}.iachat{position:static;height:68vh;min-height:460px}.ia{padding-top:16px}}

.iawhats{flex:none;display:flex;align-items:center;justify-content:center;gap:8px;margin:0 14px 10px;padding:9px 12px;border:1px solid #cfe8d6;background:#f1faf4;border-radius:999px;color:#1f6a35;font:600 13px Montserrat,sans-serif;text-decoration:none}
.iawhats:hover{background:#e3f5ea}

.iacta{align-self:stretch;display:flex;align-items:center;justify-content:center;gap:8px;margin:4px 0 2px;padding:11px 14px;border-radius:999px;background:#1f9d4d;color:#fff;font:700 13.5px Montserrat,sans-serif;text-decoration:none;animation:iain .25s ease both}
.iacta:hover{background:#188040}.iacta svg{flex:none}

.iadica{flex:none;display:flex;align-items:flex-start;gap:8px;margin:0;padding:10px 18px;border-top:1px solid #eeecea;background:#fafaf9;color:#5d5859;font-size:12.5px;line-height:1.45}
.iadica[hidden]{display:none}.iadica svg{flex:none;margin-top:2px;color:#1f9d4d}

/* ---------- tela inicial: conversa à esquerda, "como funciona" à direita ---------- */
.ia[data-estado=inicio]{padding:0}
.iahero{background:linear-gradient(180deg,#fff 0,#faf9f8 100%);border-bottom:1px solid #eeeceb}
.iahero[hidden]{display:none}
.iahero-in{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(300px,.75fr);gap:48px;align-items:center;min-height:calc(100vh - 160px);padding-top:48px;padding-bottom:56px}
.iakick{margin:0 0 14px;font:700 12.5px Montserrat,sans-serif;letter-spacing:.14em;text-transform:uppercase;color:#b5191e}
.iahero h1{margin:0 0 14px;font:800 clamp(30px,4.2vw,48px)/1.1 Montserrat,sans-serif;color:#231f20;letter-spacing:-.02em}
.iasub{margin:0 0 24px;max-width:620px;font-size:16.5px;line-height:1.6;color:#5c5758}
.iaherobox{display:grid;gap:10px;background:#fff;border:1px solid #e3dedd;border-left:5px solid #b5191e;border-radius:18px;padding:16px 18px;box-shadow:0 10px 30px rgba(35,31,32,.08);max-width:680px}
.iaherobox label{font:700 12.5px Montserrat,sans-serif;color:#7a7778}
.iaherobox textarea{width:100%;border:0;outline:0;resize:none;font:400 17px/1.45 Montserrat,sans-serif;color:#231f20;background:transparent;min-height:58px}
.iaherobox .btn{justify-self:end;display:inline-flex;align-items:center;gap:10px;border:0;border-radius:999px;padding:12px 20px;font:700 14px Montserrat,sans-serif;cursor:pointer}
.iahero .iasug{padding:0;margin-top:16px;max-width:680px}
.iahero-side{background:#fff;border:1px solid #eeeceb;border-radius:22px;padding:26px 24px;box-shadow:0 2px 8px rgba(35,31,32,.05)}
.iahero-side h2{margin:0 0 16px;font:800 18px Montserrat,sans-serif;color:#231f20}
.iapassos{list-style:none;margin:0;padding:0;display:grid;gap:16px}
.iapassos li{display:flex;gap:14px;align-items:flex-start}
.iapassos b{flex:none;width:30px;height:30px;border-radius:50%;background:#fbeaea;color:#b5191e;display:grid;place-items:center;font-size:14px}
.iapassos strong{display:block;font-size:14.5px;color:#231f20}
.iapassos span{display:block;margin-top:2px;font-size:13px;line-height:1.5;color:#7a7778}
.iaaviso{margin:20px 0 0;padding-top:16px;border-top:1px solid #eeeceb;font-size:12.5px;line-height:1.5;color:#8a8586}
.ia[data-estado=conversa] .iahero{display:none}
.iatoggle{display:none;margin-left:6px;border:1px solid #d9d6d5;background:#fff;border-radius:50%;width:34px;height:34px;padding:0;place-items:center;cursor:pointer;color:#4a4647;transition:transform .2s}
.iahead .ianame{display:block;font-size:17px;font-weight:700;color:#231f20;line-height:1.1}
@media(min-width:981px){.ia[data-estado=conversa]{padding-top:28px}}
@media(max-width:980px){.iahero-in{grid-template-columns:1fr;gap:26px;min-height:0;padding-top:30px;padding-bottom:36px}}

/* ---------- ações de cada card: WhatsApp em destaque + pergunta sobre o imóvel ---------- */
.ia-acoes{display:grid;gap:10px;padding:12px 14px 14px;border-top:1px solid #eeeceb;background:#fcfbfa}
.ia-wa{display:flex;align-items:center;justify-content:center;gap:9px;padding:13px 14px;border-radius:14px;background:#1f9d4d;color:#fff;font:700 14px Montserrat,sans-serif;text-decoration:none;box-shadow:0 4px 12px rgba(31,157,77,.28)}
.ia-wa:hover{background:#188040}
.ia-ask{display:flex;gap:8px}
.ia-ask input{flex:1;min-width:0;border:1px solid #d9d6d5;border-radius:12px;padding:10px 12px;font:400 14px Montserrat,sans-serif;outline:0;background:#fff;color:#231f20}
.ia-ask input:focus{border-color:#b5191e}
.ia-ask button{flex:none;width:42px;border:0;border-radius:12px;background:#b5191e;color:#fff;display:grid;place-items:center;cursor:pointer}
.ia-ask button:disabled{opacity:.5}
.ia-resp{margin:0;padding:10px 12px;border-radius:12px;background:#f3f1f0;font-size:13.5px;line-height:1.5;color:#231f20;white-space:pre-wrap}
.ia-resp[hidden]{display:none}.ia-resp.pensando{color:#8a8586}
.ia-item .wa2{display:none}   /* o botão redondo do card some: o WhatsApp grande está logo abaixo */

/* ---------- celular: resultados em cima, conversa recolhida embaixo (sem rolagem enorme) ---------- */
@media(max-width:980px){
  .iahero{min-height:calc(100vh - 110px);padding:34px 16px 50px}
  .iaherobox textarea{font-size:16px}
  .ia[data-estado=conversa]{padding:10px 0 0}
  .ia[data-estado=conversa] .iagrid{display:block;padding-bottom:178px}
  .ia[data-estado=conversa] .iachat{position:fixed;left:8px;right:8px;bottom:8px;top:auto;z-index:60;height:auto;min-height:0;max-height:78vh;border-radius:22px;box-shadow:0 -6px 28px rgba(35,31,32,.22)}
  .ia[data-estado=conversa] .iahead{padding:8px 10px 8px 12px;gap:9px}
  .ia[data-estado=conversa] .iahead p{display:none}
  .ia[data-estado=conversa] .iaav{width:30px;height:30px;font-size:14px}
  .ia[data-estado=conversa] .iahead .ianame{font-size:15px}
  .ia[data-estado=conversa] .iareset{padding:6px 11px;font-size:11.5px}
  .iatoggle{display:grid}
  .iachat.open .iatoggle{transform:rotate(180deg)}
  .ia[data-estado=conversa] .ialog{flex:none;max-height:none;padding:8px 12px;gap:6px;overflow:hidden}
  .ia[data-estado=conversa] .iachat:not(.open) .ialog .iam:not(:last-child){display:none}
  .ia[data-estado=conversa] .iachat:not(.open) .ialog .iam:last-child{display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden;max-width:100%}
  .ia[data-estado=conversa] .iachat.open .ialog{max-height:56vh;overflow-y:auto}
  .ia[data-estado=conversa] .iam{font-size:13.5px;padding:8px 12px;max-width:92%}
  .ia[data-estado=conversa] .iaform{padding:8px 10px 10px}
  .ia[data-estado=conversa] .iaform .btn{width:40px;height:40px}
  .ia[data-estado=conversa] .iares{padding:0 2px}
  .plist.iacards:not(.rows){grid-template-columns:1fr}
  body.ia-conversa a.wa{display:none}   /* o botão flutuante cobria o campo de digitar */
}

/* ====== alinhamento com o design do site (Montserrat leve + destaque em negrito, rótulos em caixa-alta, ícones em círculo) ====== */
.ia{background:#fff;padding:44px 0 110px}
.ia[data-estado=conversa]{padding-top:28px;background:#fff}
.ia .crumb{margin-bottom:6px}
.iahero{background:#fff;border:0}
.iahero .qs-h{padding:20px 0 26px}
.iah1{margin:10px 0 0;font-size:clamp(34px,4.6vw,56px);line-height:1.08;font-weight:300;letter-spacing:-.01em;color:#231f20}
.iah1 em{font-style:normal;font-weight:700}
.iahero-in{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(300px,.7fr);gap:56px;align-items:start;min-height:0;padding:0}
.iasub{margin:0 0 26px;max-width:640px;font-size:15px;line-height:1.85;font-weight:300;color:#4a4c4f}
.iaherobox{display:grid;gap:12px;background:#fff;border:1px solid #e7e5e4;border-left:1px solid #e7e5e4;border-radius:24px;padding:22px 24px;box-shadow:0 2px 10px rgba(35,31,32,.05);max-width:700px}
.iaherobox:focus-within{border-color:#b5191e}
.iaherobox label{font-size:11px;font-weight:500;letter-spacing:.14em;text-transform:uppercase;color:#5c5e61}
.iaherobox textarea{font:300 16px/1.6 Montserrat,system-ui,sans-serif;color:#231f20;min-height:60px}
.iaherobox textarea::placeholder{color:#939598;font-weight:300}
.iaherobox .btn{justify-self:end;min-height:46px;padding:0 26px;gap:10px;font:500 12.5px Montserrat,system-ui,sans-serif;letter-spacing:.02em}
.iasug{gap:8px}
.iahero .iasug{margin-top:18px;max-width:700px}
.iasug button{border:1px solid transparent;background:#f4f3f3;border-radius:999px;padding:9px 16px;font:400 12px Montserrat,system-ui,sans-serif;color:#5c5e61;letter-spacing:.01em}
.iasug button:hover{background:#fdf6f6;border-color:#ecd3d4;color:#b5191e}
.iahero-side{padding:28px 28px 24px;border-radius:24px}
.iahero-side .dc-t{margin:0 0 22px;font-size:clamp(20px,2vw,24px)}
.iapassos{gap:22px}
.iapassos li{align-items:flex-start;gap:16px}
.iapassos .qs-i{flex:none}
.iapassos h3{margin:0 0 4px;font-size:15px;font-weight:600;color:#231f20}
.iapassos p{margin:0;font-size:13px;line-height:1.7;font-weight:300;color:#5c5e61}
.iaaviso{display:flex;gap:10px;align-items:flex-start;margin:24px 0 0;padding:16px 18px;border-radius:16px;background:#f4f3f3;border:0;font-size:12.5px;line-height:1.6;font-weight:300;color:#5c5e61}
.iaaviso svg{flex:none;margin-top:2px;color:#b5191e}
/* conversa */
.iachat{border-radius:24px;border-color:#e7e5e4;box-shadow:0 2px 10px rgba(35,31,32,.05)}
.iahead{padding:16px 20px;gap:14px}
.iaav{display:grid;place-items:center;width:44px;height:44px;border-radius:50%;border:1px solid #ecd3d4;background:#fdf6f6;color:#b5191e;font-size:0}
.iahead .ianame{font-size:16px;font-weight:600;color:#231f20}
.iahead p{margin:3px 0 0;font-size:11px;font-weight:500;letter-spacing:.14em;text-transform:uppercase;color:#939598}
.iareset{border:1px solid #d6d4d4;background:#fff;color:#231f20;font:500 12px Montserrat,system-ui,sans-serif;padding:8px 16px}
.iareset:hover{border-color:#b5191e;color:#b5191e}
.ialog{padding:20px}
.iam{font-size:14px;line-height:1.65;font-weight:300;border-radius:20px}
.iam.bot{background:#f4f3f3;color:#231f20;border-bottom-left-radius:6px}
.iam.me{background:#b5191e;font-weight:400;border-bottom-right-radius:6px}
.iaform{padding:12px 16px 16px}
.iaform textarea{font:300 14px/1.5 Montserrat,system-ui,sans-serif;border-color:#e0dede;border-radius:20px;padding:12px 16px}
.iaform .btn{background:#b5191e}
/* resultados */
.iachips span{background:#f4f3f3;border:0;color:#5c5e61;font-size:12px;font-weight:400;padding:7px 14px}
.iacount{font-size:13px;font-weight:300;color:#5c5e61;letter-spacing:.01em}
.ia-item{border-radius:26px;border-color:#e7e5e4;box-shadow:0 2px 8px rgba(35,31,32,.06)}
.ia-match{padding:14px 18px}
.ia-match b{font-size:12px;font-weight:500;letter-spacing:.14em;text-transform:uppercase}
.ia-match li{font-size:11px;font-weight:400;padding:4px 11px}
.ia-par{font-size:10.5px;font-weight:500;letter-spacing:.06em}
.ia-acoes{background:#fff;padding:14px 16px 16px}
.ia-wa{border-radius:999px;min-height:46px;padding:0 20px;background:rgba(18,112,62,.96);box-shadow:0 1px 3px rgba(0,0,0,.18);font:500 12.5px Montserrat,system-ui,sans-serif;letter-spacing:.02em}
.ia-wa:hover{background:#0f5d34}
.ia-ask{align-items:stretch}
.ia-ask input{border:1px solid #e0dede;border-radius:999px;padding:0 16px;min-height:44px;font:300 13.5px Montserrat,system-ui,sans-serif}
.ia-ask button{width:44px;height:44px;border-radius:50%}
.ia-resp{border-radius:16px;background:#f4f3f3;font-size:13px;font-weight:300;line-height:1.65}
.iaempty{border-radius:24px;border-color:#e0dede;color:#939598;font-weight:300}
@media(max-width:980px){
  .ia{padding:24px 0 90px}.ia[data-estado=conversa]{padding-top:12px}
  .iahero-in{grid-template-columns:1fr;gap:30px}
  .iah1{font-size:clamp(30px,8vw,40px)}
  .iaherobox{padding:18px 18px}
}

.ia[data-estado=inicio]{padding:44px 0 110px}
@media(max-width:980px){.ia[data-estado=inicio]{padding:24px 0 90px}}
/* ajustes finos: sobrepõe regras antigas da tela inicial para seguir o padrão do site */
.iahero h1.iah1{margin:10px 0 0;font-size:clamp(34px,4.6vw,56px);line-height:1.08;font-weight:300;letter-spacing:-.01em;color:#231f20}
.iahero h1.iah1 em{font-style:normal;font-weight:700}
.iahero-side h2.dc-t{margin:0 0 22px;font-size:clamp(20px,2vw,24px);font-weight:300;letter-spacing:0;color:#231f20}
.iahero-side h2.dc-t em{font-weight:700}
.iapassos li>span.qs-i{display:grid;place-items:center;flex:none;width:44px;height:44px;margin:0;font-size:0;color:#b5191e}
.iapassos li>div>h3{display:block;margin:0 0 4px;font-size:15px;font-weight:600;color:#231f20}
.iapassos li>div>p{display:block;margin:0;font-size:13px;line-height:1.7;font-weight:300;color:#5c5e61}
.iaaviso{display:flex}.iaaviso>span{display:block;margin:0;font-size:12.5px;line-height:1.6;font-weight:300;color:#5c5e61}
@media(max-width:980px){.iahero h1.iah1{font-size:clamp(30px,8vw,40px)}}
.iapassos li>span.qs-i{border:1px solid #ecd3d4;background:#fdf6f6}
.iaaviso{margin-top:30px}
.iahero-side{padding:30px 28px 26px}

/* ====== celular: Clara fixa no rodapé + imóveis um por vez ====== */
.iapager{display:none}
@media(max-width:980px){
  .ia[data-estado=conversa] .iagrid{padding-bottom:calc(var(--dock,150px) + 18px)}
  /* Clara: faixa fixa de ponta a ponta no rodapé */
  .ia[data-estado=conversa] .iachat{left:0;right:0;bottom:0;border-radius:22px 22px 0 0;border-width:1px 0 0;border-color:#e7e5e4;box-shadow:0 -8px 28px rgba(35,31,32,.16);max-height:80vh;padding-bottom:env(safe-area-inset-bottom)}
  .ia[data-estado=conversa] .iahead{padding:10px 14px 6px}
  .ia[data-estado=conversa] .iaav{background:#b5191e;border-color:#b5191e;color:#fff;width:34px;height:34px}
  .ia[data-estado=conversa] .iachat:not(.open) .ialog .iam:last-child{-webkit-line-clamp:2}
  .ia[data-estado=conversa] .iaform{padding:6px 12px 12px}
  /* resultados: faixa que desliza, um imóvel por vez */
  .ia[data-estado=conversa] .iachips{padding:0 0 2px}
  .ia[data-estado=conversa] .iacount{display:none}
  .iapager{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:4px 0 10px}
  .iapager[hidden]{display:none}
  .iapg-b{flex:none;display:grid;place-items:center;width:42px;height:42px;border-radius:50%;border:1px solid #d6d4d4;background:#fff;color:#231f20;padding:0}
  .iapg-b:first-child svg{transform:rotate(180deg)}
  .iapg-b:disabled{opacity:.35}
  .iapg-c{display:flex;flex-direction:column;align-items:center;gap:7px;font-size:13px;color:#231f20}
  .iapg-c strong{font-weight:600;letter-spacing:.02em}
  .iapg-d{display:flex;gap:6px}
  .iapg-d i{width:6px;height:6px;border-radius:50%;background:#d6d4d4;transition:background .2s,width .2s}
  .iapg-d i.on{width:18px;border-radius:3px;background:#b5191e}
  .ia[data-estado=conversa] #ia-cards.plist{display:flex;grid-template-columns:none;gap:12px;overflow-x:auto;overflow-y:hidden;scroll-snap-type:x mandatory;-webkit-overflow-scrolling:touch;overscroll-behavior-x:contain;margin:0 calc(clamp(20px,3.2vw,48px) * -1);padding:2px clamp(20px,3.2vw,48px) 12px;scroll-padding:0 clamp(20px,3.2vw,48px);scrollbar-width:none}
  .ia[data-estado=conversa] #ia-cards.plist::-webkit-scrollbar{display:none}
  .ia[data-estado=conversa] #ia-cards .ia-item{flex:0 0 calc(100% - 44px);min-width:0;scroll-snap-align:start;scroll-snap-stop:always}
  .ia[data-estado=conversa] #ia-cards .ia-item:only-child{flex-basis:100%}
  /* card mais compacto para caber na tela */
  .ia[data-estado=conversa] #ia-cards .ia-match{padding:10px 14px}
  .ia[data-estado=conversa] #ia-cards .pc.v .pc-img{aspect-ratio:16/10}
  .ia[data-estado=conversa] #ia-cards .pc.v .pc-body{padding:14px 16px 16px;gap:8px}
  .ia[data-estado=conversa] #ia-cards .chips{display:none}
  .ia[data-estado=conversa] #ia-cards .ia-acoes{padding:12px 14px 14px}
}
@media(max-width:980px){
  .ia[data-estado=conversa] .iahead{padding:8px 12px 4px;gap:10px}
  .ia[data-estado=conversa] .iaav{width:30px;height:30px}
  .ia[data-estado=conversa] .ialog{padding:4px 12px 6px}
  .ia[data-estado=conversa] .iam{font-size:13px;padding:7px 12px}
  .ia[data-estado=conversa] .iaform{padding:4px 12px 10px}
  .ia[data-estado=conversa] .iaform textarea{min-height:42px}
  .ia[data-estado=conversa] #ia-cards .pc.v .pc-img{aspect-ratio:16/9}
  .ia[data-estado=conversa] #ia-cards .pc.v .pc-body{padding:12px 14px 14px;gap:6px}
  .ia[data-estado=conversa] #ia-cards .vtot{display:none}
  .ia[data-estado=conversa] #ia-cards .specs4{display:flex;flex-wrap:nowrap;gap:6px 14px}
  .ia[data-estado=conversa] #ia-cards .gact,.ia[data-estado=conversa] #ia-cards .pc.v .pc-body>.gact{display:none}
  .ia[data-estado=conversa] #ia-cards .ia-wa{min-height:40px;font-size:12px;padding:0 12px;gap:7px;white-space:nowrap}
  .ia[data-estado=conversa] #ia-cards .ia-acoes{display:flex;gap:8px;padding:10px 14px 12px}
  .ia[data-estado=conversa] #ia-cards .ia-wa{flex:1}
  .ia[data-estado=conversa] #ia-cards .ia-ask{display:none}
  .ia[data-estado=conversa] #ia-cards .ia-ask input{min-height:40px}
}
@media(max-width:980px) and (max-height:760px){
  .ia[data-estado=conversa] #ia-cards .pc.v .pc-img{aspect-ratio:2.4/1}
  .ia[data-estado=conversa] #ia-cards .ia-match ul{display:none}
  .ia[data-estado=conversa] #ia-cards .pc.v .pc-body{padding:10px 14px 10px;gap:4px}
  .ia[data-estado=conversa] #ia-cards .loc{display:none}
  .ia[data-estado=conversa] .iachat:not(.open) .ialog .iam:last-child{-webkit-line-clamp:2}
  .ia[data-estado=conversa] .iahead{padding:6px 12px 2px}
  .ia[data-estado=conversa] #ia-cards .ia-acoes{padding:8px 14px 10px}
}
@media(max-width:980px){
  .ia[data-estado=conversa] #ia-cards .ia-wa span{overflow:hidden;text-overflow:ellipsis;min-width:0}
  .ia[data-estado=conversa] #ia-cards .ia-wa{min-width:0}
}
@media(max-width:980px){
  .ia[data-estado=conversa] #ia-cards .ia-match{padding:16px 16px 15px}
  .ia[data-estado=conversa] #ia-cards .ia-match ul{margin-top:11px;gap:7px}
  .ia[data-estado=conversa] #ia-cards .ia-acoes{display:grid;gap:8px;padding:10px 14px 12px}
  .ia[data-estado=conversa] #ia-cards .ia-ask{display:flex}
  .ia[data-estado=conversa] #ia-cards .ia-ask input{min-height:40px;font-size:13px}
  .ia[data-estado=conversa] #ia-cards .ia-ask button{width:40px;height:40px}
}
@media(max-width:980px) and (max-height:760px){
  .ia[data-estado=conversa] #ia-cards .ia-match{padding:12px 16px 11px}
  .ia[data-estado=conversa] #ia-cards .pc.v .pc-img{aspect-ratio:3.3/1}
  .ia[data-estado=conversa] #ia-cards .ia-acoes{gap:6px;padding:8px 14px 10px}
}
@media(max-width:980px){.ia[data-estado=conversa] #ia-cards .ia-wa{font-size:11.5px;letter-spacing:0;gap:6px;padding:0 10px}}
/* mobile: Clara enxuta (só o campo), cards maiores, sem zoom do iPhone */
@media(max-width:980px){
  #ia-input,#ia-hero-input,.ia-ask input{font-size:16px!important}
  .ia[data-estado=conversa] .iachat:not(.open) .ialog{display:none}
  .ia[data-estado=conversa] .iachat.open .ialog{display:flex}
  .ia[data-estado=conversa] #ia-cards .pc.v .pc-img{aspect-ratio:16/10}
  .ia[data-estado=conversa] #ia-cards .ia-match ul{display:flex}
  .ia[data-estado=conversa] #ia-cards .loc{display:flex}
  .ia[data-estado=conversa] #ia-cards .pc.v .pc-body{padding:14px 16px 12px;gap:7px}
  .ia[data-estado=conversa] #ia-cards .ia-acoes{padding:10px 16px 14px;gap:8px}
}
@media(max-width:980px) and (max-height:760px){
  .ia[data-estado=conversa] #ia-cards .pc.v .pc-img{aspect-ratio:16/10}
  .ia[data-estado=conversa] #ia-cards .ia-match{padding:14px 16px 12px}
  .ia[data-estado=conversa] #ia-cards .ia-match ul{display:flex}
  .ia[data-estado=conversa] #ia-cards .loc{display:flex}
}
/* mobile: um card por vez (sem espiar o próximo); filtros do topo saem, entra o contador */
@media(max-width:980px){
  .ia[data-estado=conversa] .iachips{display:none!important}
  .ia[data-estado=conversa] #ia-cards.plist{margin:0;padding:2px 0 12px;scroll-padding:0;gap:16px}
  .ia[data-estado=conversa] #ia-cards .ia-item,.ia[data-estado=conversa] #ia-cards .ia-item:only-child{flex:0 0 100%}
  .ia[data-estado=conversa] .iapager{margin:4px 0 10px}
}
@media(max-width:980px){.ia[data-estado=conversa] #ia-cards .ia-acoes{grid-template-columns:minmax(0,1fr)}}
/* mobile: o card cabe inteiro entre o topo e o chat; contador flutuante sempre visível */
@media(max-width:980px){
  .ia[data-estado=conversa] #ia-cards.plist{height:calc(100svh - 132px - var(--dock,113px) - 66px);min-height:360px;align-items:stretch;padding-bottom:0}
  .ia[data-estado=conversa] #ia-cards .ia-item{display:flex;flex-direction:column;height:100%;overflow:hidden}
  .ia[data-estado=conversa] #ia-cards .ia-item>.ia-match,.ia[data-estado=conversa] #ia-cards .ia-item>.ia-acoes{flex:none}
  .ia[data-estado=conversa] #ia-cards .ia-item>.pc{flex:1 1 auto;min-height:0;display:flex;flex-direction:column;border:0;border-radius:0;box-shadow:none}
  .ia[data-estado=conversa] #ia-cards .pc.v .pc-img{flex:1 1 0;min-height:90px;aspect-ratio:auto!important}
  .ia[data-estado=conversa] #ia-cards .pc.v .pc-body{flex:none;padding:10px 16px 8px;gap:5px}
  .ia[data-estado=conversa] #ia-cards .ia-match{padding:12px 16px 10px}
  .ia[data-estado=conversa] #ia-cards .ia-match ul{margin-top:8px}
  .ia[data-estado=conversa] .iapager{position:fixed;left:50%;transform:translateX(-50%);bottom:calc(var(--dock,113px) + 10px);z-index:59;margin:0;gap:12px;padding:5px 6px;border-radius:999px;background:#fff;border:1px solid #e3e1e0;box-shadow:0 6px 20px rgba(35,31,32,.18)}
  .ia[data-estado=conversa] .iapager[hidden]{display:none}
  .ia[data-estado=conversa] .iapg-b{width:38px;height:38px}
  .ia[data-estado=conversa] .iapg-c{min-width:78px;gap:5px}
  html.kb .iapager{display:none!important}
}
@media(max-width:980px) and (max-height:700px){
  .ia[data-estado=conversa] #ia-cards .ia-match ul{display:none}
}
/* mobile v5: card em altura natural (foto grande); navegação 1 de N dentro do próprio card, no canto da linha "Atende" */
@media(max-width:980px){
  .ia[data-estado=conversa] .iares{position:relative}
  .ia[data-estado=conversa] #ia-cards.plist{height:auto;min-height:0;padding-bottom:12px}
  .ia[data-estado=conversa] #ia-cards .ia-item{display:block;height:auto;overflow:visible}
  .ia[data-estado=conversa] #ia-cards .ia-item>.pc{display:block;border-radius:0}
  .ia[data-estado=conversa] #ia-cards .pc.v .pc-img{flex:none;min-height:0;aspect-ratio:16/9!important}
  .ia[data-estado=conversa] #ia-cards .pc.v .pc-body{padding:12px 16px 10px;gap:6px}
  .ia[data-estado=conversa] #ia-cards .ia-match{padding:14px 120px 12px 16px}
  .ia[data-estado=conversa] #ia-cards .ia-match b{display:block;font-size:11px;letter-spacing:.1em;white-space:nowrap}
  .ia[data-estado=conversa] .iapager{position:absolute;top:4px;right:6px;left:auto;bottom:auto;transform:none;z-index:5;margin:0;padding:0;gap:2px;border:0;border-radius:0;background:none;box-shadow:none;flex-direction:row;align-items:center}
  .ia[data-estado=conversa] .iapager[hidden]{display:none}
  .ia[data-estado=conversa] .iapg-b{width:34px;height:34px;border-color:#d6d4d4}
  .ia[data-estado=conversa] .iapg-c{min-width:0;gap:0;font-size:12.5px;white-space:nowrap;padding:0 4px}
  .ia[data-estado=conversa] .iapg-d{display:none}
  html.kb .iapager{display:flex!important}
}
@media(max-width:980px) and (max-height:700px){
  .ia[data-estado=conversa] #ia-cards .ia-match ul{display:flex}
}